June 2nd, 2024
New
Welcome to the first edition of slaOS's release notes. Like summer, this release is coming in hot! ☀️
This release note will guide you through our MVP's key features and the problems we're solving. Buckle up—it's going to be an exciting ride! 🚀
SLAs have long been mired in inefficiency. Quality of Service info is scattered across platforms, lacks proper context and leads to vendors wasting valuable time collating data from disparate sources, while misalignment between vendor and consumer views erodes trust and retention. All this while, managing SLA breaches becomes increasingly complex at scale, and expressing nuanced QoS metrics in modern software stacks remains a herculean task.
Enter slaOS, your all-in-one SLA management platform. slaOS offers effortless management of SLAs across hundreds of integrations from one intuitive interface. With unified views, you can access all critical information in one place, share with customers, pre-empt incidents, and proactively remediate to boost retention and win more business.
Our flexible and expressive platform lets you craft SLAs that work for you by handling complex logic and untangling dependency webs. Say goodbye to a sea of janky tools and hello to slaOS, your new SLA command center.
Universal data ingestion: Simple-to-use ingestion URL to pipe data from any source
SLI management: Add and manage Service Level Indicators with ease.
SLO configuration: Set up and track Service Level Objectives effortlessly
SLAs per customer: Create, monitor, and manage Service Level Agreements all in one place on a per customer basis
Guided Onboarding: A streamlined process to familiarize you with all features in just a few clicks
We're just getting started. Here's a sneak peek at what's coming in the next few weeks:
SLO Charts: Visualize your objectives for better insights
Datadog Integration: Seamless connection with Datadog so your data ingestion is up and running in a few minutes
Customer-facing SLA Dashboard: A secure, customizable portal for customers to view real-time SLA statuses. Features include an intuitive interface with clear visualizations, flexible reporting options, and vendor-controlled visibility settings.
Stay tuned for our weekly changelogs, where we'll keep you updated on new features and improvements. 💪 💪
If you have feature requests or feedback, you can reach out to us via hello@rated.network!