New

• Customer dropdown: We've added a new feature that allows you to retrieve all customer IDs that slaOS ingests during the customer creation process. This enhancement provides easier access to customer information and streamlines customer management workflows.

  

• SLA Breaches: You can now view the total number of breaches during an SLA policy period on a per-customer basis.

  Key points:

  • A breach indicates that your SLO was below target and has consumed all its error budget for its compliance period

  • The breach count does NOT reset upon compliance period reset

  • Your error budget will be replenished at the start of your next compliance period

  

Updates

• We've improved the SLA management process by adding the ability to edit SLA names and descriptions. To access this feature:

  • Navigate to the Agreements section

  • Select the pencil icon next to the SLA you wish to edit

    

Fixes

• Burndown Calculation: We've addressed an issue with error burndown calculations for event-based SLOs. The logic has been corrected as follows:

  • The error budget burndown starts at 100% at the beginning of the compliance period

  • The chart can now fluctuate up and down, accurately reflecting the changing ratio of errors to total events

  • As new events occur, the error budget adjusts, and the burndown chart reflects these adjustments in real-time

  

• Performance Optimisations: We've implemented several optimizations to improve system performance:

  • Enhanced compute and retrieval engine for faster SLO performance data retrieval.

  • Bug fixes and compute optimisations specifically for rolling window type SLOs.

  These improvements should result in faster load times and more responsive performance across the platform.